Binance and other crypto exchanges have been experiencing service issues due to a temporary network interruption in the AWS data center. This disruption impacted users’ ability to trade and withdraw funds, but the platform has since gradually recovered.

Incident Details

Early on April 15, 2025, Binance was one of the first to acknowledge the problem via an X post at approximately 08:05 UTC. Binance stated, “We are aware of an issue impacting some services on the #Binance platform due to a temporary network interruption in the AWS data center”. 

Source: Binance

Trading activities were partially disrupted, with some orders failing while others succeeded. Binance advised users to retry failed orders, a practical measure given the intermittent success of transactions. 

Moreover, to keep users safe and mitigate potential risks, Binance took the precautionary measure of suspending withdrawal services at 08:07 UTC, as announced in the same post. 

Learn more: Binance vs Binance US: What are the Key Differences?

Root Cause: AWS Connectivity Issues

The disruptions stemmed from AWS connectivity issues, affecting EC2 instances in the Asia-Pacific Northeast region (AP-NORTHEAST-1), said AWS at 8:15 UTC. An issue caused the interruption of primary and secondary power to the affected EC2 instances. 

Source: AWS Service Health

Meanwhile, AWS is a critical provider of cloud computing services, hosting the infrastructure for many cryptocurrency exchanges, including Binance. This outage caused immediate impacts, as platforms like Binance rely on AWS for seamless operation.

Swift Response: Service Restoration and Recovery

Binance’s response was so quick, working closely with AWS to address the issue. By 8:16 UTC, the platform announced recovery efforts were underway, with all services starting to resume and withdrawals reopened. The platform’s X posts from earlier in the day, combined with the absence of recent outage-related updates, suggest that services had stabilized, though some delays might still be experienced as the system fully recovers.

However, the AWS data center issue experienced earlier today presented temporary hurdles for users of Binance and other cryptocurrency exchanges. Although the issue was resolved quickly, this incident serves as a significant reminder of the crypto industry’s reliance on centralized cloud infrastructure and may facilitate further discussions about the decentralized infrastructure narratives.

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